The firm was created in order to provide a personal service at a fixed price (no clock watching for core services!). Many large accountancy firms have a hierarchy which inevitably leads to clients having infrequent contact with the particular partner in the accountancy firm responsible for their affairs.

Kirkwood CA undertakes to provide a personal, accessible service whereby clients can contact Stewart Kirkwood directly, whenever they want to. Stewart provides his personal mobile number to all clients which means that he is available for clients at all times (although he may not be at his most alert in the early hours!)